Hello there, Sexy. It looks like you've got some questions. Well, that's just fine because we have some answers. And if your particular question isn't displayed below, please email our rock star customer service at email@example.com or call us at 647-288-1118 - we'd be happy to speak with you! xo
Where do you ship to?
Currently just Canada and the US. While our services are focused on our favourite people in the world (Canadians), we're also had so many requests from the US, that we've recently started taking orders from our American friends.
How much is shipping and how long will it take to get my order?
In Canada, shipping costs $10 no matter the weight or cost of your order. Your order will be shipped out within 24 hours of receiving your payment. If you are able to add an item to your cart, it is in stock.
In the US, shipping is $25 no matter the weight or cost of your order. As above, your order will be shipped out within 24 hours of receiving your payment. If you are able to add an item to your cart, it is in stock.
Do you ship to PO boxes?
Yep. ...sorry, we don't have much more to say on that one. We <3 PO boxes? :) The only exception is if you request special delivery service such as UPS which we do an on as-needed basis and during the holiday season for rush orders. Only Canada Post/US Postal Service can deliver to PO boxes.
What does your packaging look like? Is it discreet?
Our packaging is VERY discreet - we understand your need for privacy, honey! Our packaging is very plain and simply bears your name and shipping address. The return address is listed as "K. McKay" with our head office address. And because we only ship within Canada we do not need to specify the contents of our packages, so there will be no embarrassing "contents" list. Normally our packaging is either brown or grey and rather boring looking. Just sayin'.
Important note for customers with a US shipping address: By law we are required to list the contents of your order on the packing slip. We try to pick euphemisms for all of our products - personal massagers (in the case of vibrators), massage products, etc. However, please note that because of this we can't offer the same level of discretion as we can to our Canadian customers.
Why are your prices so low?
One of the great things about being an exclusively online business (with the exception of the little retail appearances we make) is that our overheads are low in comparison with a bricks-and-mortar store. We love being able to offer our customers good value for money, so we pass these savings on. We also regularly check the pricing of all our Canadian competitors to ensure that we are at least the same (and in most cases we offer our products at significant discounts). In fact, we will price match any of our Canadian competitors. If you find a lower price, email us at firstname.lastname@example.org and we'll either match it or beat it.
Do you have a physical location?
Nope. See above. No physical location - we operate solely online out of our Toronto office and our Mississauga warehouse.
What forms of payment do you accept?
PayPal is our fave. If you do not have a PayPal account it's not a problem - you can still pay via PayPal with any major credit card without registering for an account. You can also send us a cheque or money order; simply choose this option at check-out and we will send you an email with where to send the cheque (cheques should be made payable to Ohhh Canada). Or as a third option, you can send us an e-Transfer directly from your online banking account. Just go ahead and choose that option at check-out and you'll receive more info. Plus! We've now introduced a "pay by phone" option. Once you have placed an order you may choose to pay by phone with your Visa or MasterCard.
I'm a member of the media/blogger and I'd like to interview someone or review some products.
We love you. Email email@example.com
Why are you the best place to buy sex toys Canada?
*giggle* Okay, confession time... "sex toys canada" is really to help others find us on the 'net (maybe that's how YOU found us?). Forgive us, okay? We're a really fantastic shop and everyone in Canada should know about us, so sometimes we have to include these little terms. We also need to include cheap sex toys canada. There now, that's done. Now we'll actually answer the question...
We're the best because we love what we do, and we take great pride in helping customers like you express your sexy selves. We handpick our sex toys, lingerie and beauty product offerings to bring you only the best. Unlike most of our competitors, we actually try out all these products ourselves... and we don't put anything into the catalogue that we don't think is best in class.
Still have questions?
Email firstname.lastname@example.org for answers!